AutoZone Return Policy
If you have a product that you purchased from an AutoZone store and are not satisfied with it, you have 90 days to return it in its original condition and packaging. If the product is within its warranty period, we will process a refund for you. However, if the product has been used or installed, we may decline a refund. ..
How to Return AutoZone Purchases?
If you purchased items from AutoZone and need to return them, there are two options: In-Store or Mail. For either option, you must ensure that the product(s) to be returned are clean and do not contain any hazardous fluids. ..
How to Return AutoZone Purchased In-Store?
If you have purchased an eligible product at an AutoZone retail outlet and need to return it, the process is outlined below. First, make sure that the product you are returning is in its original packaging. If the product does not come in its original packaging, you will need to package it carefully and include your receipt with the return. Once all of these items are gathered, take them to an AutoZone store and present your receipt along with the product to receive a refund. ..
- If the product is not acceptable for in-store return, find out if the product can be returned to the store’s online store.
- If the product can be returned to the store’s online store, find out how much money will be refunded to the customer.
- In order to determine if a product is acceptable for in-store return, check its status under either of the following two categories:
- Product that is not eligible for return due to being used or damaged
- Product that falls under an exemption category (such as digital content)
If a product is not eligible for in-store return, find out if it can be returned to the store’s online store.
If a product can be returned to an online store, find out how much money will be refunded to the customer. ..
Go to the store where you bought the product and show them your original receipt. ..
If you used a credit card to pay for your purchase, it is important to take it along so that the refund will be credited back to the same account.
If you paid for your car using a financial service provider like PayPal or a debit card, please provide the receipt of the transaction and an Autozone salesperson will process a refund to your account. ..
A store representative will inspect the product and if it passes all quality checks, the return process will be finalized and you will get your refund or a replacement.
You may be required to show your government-issued ID to access their return policy. They accept the following IDs for returns: U.S. Military ID, U.S. State ID, International Passport, U.S. or Canadian Driver’s License, U.S. Laser Visa, U.S. Laser Visa, Canadian Province ID, and Mexican Voter Registration Card ..
Return by Mail
Step 2: Remove any obstructions from the item (if any) Step 3: Check for damage to the item (if any) Step 4: Repair or replace the item if necessary
An important part of this form is stating where you are shipping from and if AutoZone committed a shipping error or the product was defective when shipped from the AutoZone Fulfillment Center.
AutoZone is a retailer that sells products that can be returned. To get a return shipping label, you’ll need to contact customer support.
- Go to the AutoZone website and find the return shipping label that corresponds to your package’s weight and size.
- Print out the label and attach it to the package.
- Send the package back to the AutoZone fulfillment center. ..
If you purchased an item from AutoZone and it arrived damaged or defective, the company will cover the shipping cost. ..
If you are returning a product from outside the United States or a U.S. territory and AutoZone committed a shipping error or the product was defective when shipped from AutoZone Fulfillment Center, you should return such product to AutoZone’s Fulfillment Center using the most cost-effective method. ..
If you have a return, please include your shipping receipt with your package. When AutoZone receives your returned product(s), your return will be processed and you will be reimbursed for the shipping fee via a check for the amount shown on the carrier’s pre-printed label and receipt. ..
AutoZone Exchange Policy
The AutoZone return policy applies to products purchased in-store and online. All of the rules of the AutoZone Return Policy apply when exchanging any product purchased from AutoZone.
If you have a product that is no longer meeting your needs, you can exchange it for another product at an AutoZone location. Present the product to be exchanged together with the proof of purchase. Also, ensure that it is qualified for exchange under the AutoZone Return Policy. Your exchange will be processed immediately if you meet all the stated criteria. ..
If you bought the Item in question from a store, you should contact customer service. They will also take you through the necessary steps.
Final Thought
If you have a problem with your car, don’t hesitate to come to AutoZone. We’re here to help you get the parts you need and get your car back on the road as quickly as possible. But if you receive a damaged or incorrect part, don’t hesitate to return it for a full refund.
If you bought something at AutoZone and can’t find your receipt, the store may be able to help you retrieve it and process the return. ..
Yes, AutoZone is able to offer full refunds for certain items.
If you have the original product packaging and receipt, AutoZone will offer you a refund. It must not be any of their no-returns or exception-to-returns goods. Even if you don’t have the original box and paperwork, they may still give you store credit, though this is not usually the case. ..
If you want to return an item without the receipt, you can do so by calling the store’s customer service number and asking for a return authorization. Once you have received this authorization, you will be able to return the item using the returning process described below.
If you have lost your original receipt for your purchase at AutoZone, you can still return the product. To do so, you will need to call AutoZone Customer Service and obtain the transaction details for your order. The customer support agent will also walk you through the steps of returning the product to the local AutoZone location. ..
The AutoZone return policy does not apply to products that are exempt from return policy. These include items that are sold at participating stores, such as car parts and accessories.
Gift cards are a popular choice for giving someone a present. They’re easy to purchase and can be customized to fit the recipient’s preferences. Items with the “final sales” tag are likely to have been used or are no longer in stock, so they’re a good choice if you want to buy something special and don’t know what the person wants. ..
Batteries have warranties, and you’ll need to check the warranty to see when the return window ends.
