If you are not happy with your product, then you should consider returning it.
Sierra Return Policy
- Write a letter of complaint to the company
- Follow the instructions given in the letter of complaint
- We will process your return or refund as soon as possible
How to return or exchange the product on sierra?
If you are returning a product within the return period, you will need to do so online. ..
Return and refund for the product
You have to select the option of refund during the filing of the application of return and then process. The product for which you want a refund will be collected by Sierra within 10days. Once Sierra gets the product it was well checked by the Sierra that the product meets the guidelines of the return policy or not. If the product matches the guidelines, then a refund will be initiated and provided to the original method of payment. ..
The shipping fee will be applied as $6.95 which covers the fee of shipping of a return product.
If you want an exchange or replacement
The credit that has been stored in your Sierra account for 60 days, can be used when you place an exchange or replacement of any product. The order for replacement should be placed instantly, as the item sells out quickly. Just keep in mind during the replacement that uses the return label, you will get online during the process of replacement and tries to ship it back in its original boxes. The return should be reached the Sierra within 10 days. Sierra will discount $2.95 as return shipping and $2.95 as shipping on the next order by using the store credit.
If you do not apply for the exchange or replacement then the store credit will be refunded to the original method of payment, after 60 days.
Replacement or Refund by the traditional method
If you want to use traditional exchange, then just fill out the return form and use the prepaid return shipping label with your product. This will allow you to not pay for shipping costs. Once the return is received by Sierra, they will initiate your refund and it will get back in your account within 7 working days.
For any questions or doubts related to the products or services, kindly contact customer care service of Sierra.
The customer care number for the American Express company is 1-800-713-4534.
You can contact Sierra at any time between Monday to Friday.
Conclusion
Sierra provides a return policy which is one of the benefits for the customers. It provides you with all kinds of methods to return or replace your product within 40 days from the date of purchase and you will get your return successfully.
It takes 60 days to transfer your purchase into your original account if you will not place any kind of order for a refund, replacement or exchange. If you have placed an order and do not receive the product or if the product is defective, you may have to contact our customer service team in order to get a refund, replacement or exchange.
It takes a few days for the process of return to be completed.
Sierra offers free returns only for 40 days from the date of purchase, if it is bought online and 30 days from the date of purchase if it will be bought from the store.
