-The product must have been purchased within 30 days of the recall being announced -The product must be in the same condition as when it was originally purchased -The product must have all original packaging and accessories -The product must be returned to a Fisher Price store ..
If you have any questions or concerns about your purchase, please do not hesitate to contact our customer service team at 1-800-PANAMA or visit our website at www.pantherfish.com. We would be more than happy to help you with returns and ensure that your order is processed quickly and efficiently.
How to get Fisher-price Recall Refund stores.
- Go to the store where the product was bought and ask for a refund
- Contact the company that made the product and ask for a refund
- Write a letter to the company that made the product and explain your situation
One has to complete and print a return form, generate and print a prepaid shipping label, and have the package returned delivered at fisher’s price.
Completion and Printing of the Return Form.
To complete the return form, one has to visit the “us return” form page, print out the form, write down all the contact information like name, address, phone number, and email, and write down the order number of the goods being returned. After filling out the form it is then parked together with the item being returned.
Generating and Printing a Prepaid Shipping Label.
To generate a prepaid shipping label one must visit the fisher price store website. Once logged in one scrolls down till they reach the “step two section and label generator,” in the generator section one writes down their full name (first and last) and their zip code, then find their state in the dropdown menu, click on ‘generate label’ and finish by printing the label that appears in the popup window. Once the label is generated and printed it is then folded and placed in a pouch or an envelope that has a clear lining where the barcode can be read and scanned.
Delivery of the Package to Fisher-price Recall Refund.
Before the package is delivered, one has to remove any other barcodes and addresses that may be on the outside of the box, make sure they write down the tracking number of the package, and ask for a receipt that will act as a proof of mailing and make sure the package is not placed in the drop box or mailbox. Once everything is checked out and confirmed, one then can take the package to their nearest local post office or they can send it through FedEx. After the package has been sent, it can take up to 4 weeks for refunds to be processed. If request is approved refunds are then sent to original mode of payment used before. If it is declined refunds are then sent to original mode of payment used before plus all applicable sales taxes. Process and shipping fee are strictly non-refundable. ..
Conclusion
Fisher-Price is a company that was formed in 1932 to create toys for children to play and learn with. The company has been able to attract a lot of customers and improve their sales because of their openness on their refund policies. The company’s trust is emphasized by its willingness to offer a voluntary recall refund for any product they are producing. They were forced to introduce this recall refund after an incident where some babies died while using the company’s rock and roll chairs. This policy gives a customer assurance of a refund in case of a faulty purchase and it also exhibited the company’s commitment to work with its customers in correcting a defective or problematic product. Once this policy was introduced, there was renewed assurance to the customers who started gaining trust with the toys produced and gained more customers too. The incident also helped the company be more vigilant and careful with all the toys they produced and make sure that all the toys are tested before they are sold to the public. ..
