How GoGoGrandparent APP works?
The app offers a variety of features that can be customized to meet the needs of each individual.
Custom or general pickups: Whenever a client wants to request a gogograndparent pickup service, the person is to call the official number and specify the service they need from the organization. The phone call redirects to a customer service line, to request for a car to come to your home, press 1, and further instructions will be laid out. But, if a client requires a driver to come to pick them up where last they were dropped off, the number to press is 2. If you are not interested in any of these services, you can press 0 to speak with an operator and your demands will be met. Programmed or automatic rides: if an older adult has a regular appointment with the doctor, say, every Tuesday, whoever is booking that schedule can book a ride fixed to that time. Appointments like regular doctor check-ups or pension meetings are usually set up on GOGO for older relatives. Round-the-clock support: Gogo offers 24/7 operator assistance, that is, their call center is open every day seven days a week; in case of emergencies they have an open line that goes straight to their customer service line.
It is important to note that GoGoGrandparent is not a transportation service on its own nor is it a service intended to replace the police emergency line or the ambulance operations. Rather, it acts as a concierge for your transportation employing the services of Uber and Lyft drivers. It provides another option for transportation and technology independence. So, if you do not have a cell phone, you can still order a ride.
To request a service from the GoGoGrandaparent phone number, some extensions give you a response that properly defines your demand. They are listed and explained below.
Number extensions on GoGoGrandparent and the services each provides.
If you are a registered user of the service, press one to order a ride to take you to your home address. If you were dropped off at a location and you are ready to return to where you were picked up, press 2. If you need a ride to go somewhere else, press 6. To book an on-demand location, press six. A rider will be assigned to take you from your desired pick-up location to your final destination. For grocery deliveries, eight is the action word. Necessary questions will be asked by the team member to meet your requirements.
Conclusion
If a client is physically disabled, GoGoGrandparent app guidelines have features that can ensure the safety and proper transportation of their support devices, such as wheelchairs. The concierge will call the car and text your emergency contact to your loved ones, say a son or daughter, and monitor your car till you reach your destination. They also make sure that the car can accommodate the passenger accordingly.
Frequently asked questions
Gogo is a ride-sharing service that guarantees safety for elderly relatives when using it. If you have a grandparent that has a hearing difficulty, you don’t want a driver taking advantage of them. This is why GoGo ensures that every booked ride is monitored the entire time.
The GoGograndparent app is available to anyone above the age of eighteen. Though it is specifically designed for elderly or senior citizens, it can be very useful to a young adult who does not have a smartphone or one who has run out of data. If you have any questions about using the app, please don’t hesitate to call 1-800-GO-GRANDPARENTS. ..
